Terms & Conditions

Acceptance of Terms

Welcome to Pratham Holidays. By accessing our website and using our services, you agree to comply with these Terms & Conditions. Please read them carefully before making any booking.

Tour Booking Policy

  • All bookings are subject to availability.
  • Customers must provide correct personal information while booking.
  • Booking confirmation is provided only after successful payment.
  • Pratham Holidays reserves the right to accept or reject any booking.

Payment Terms

  • An advance payment may be required to confirm your booking.
  • The remaining balance must be paid before the journey begins.
  • Prices are subject to change without prior notice due to supplier or government charges.
  • All payments must be made through approved payment methods.

Cancellation & Refund Policy

  • Cancellation requests must be made through our official contact details.
  • Cancellation charges may apply depending on the package booked.
  • Refunds, if applicable, will be processed within 7-14 working days.
  • Non-refundable bookings cannot be refunded.

Travel Documents

Customers are responsible for carrying valid identity proof, passports, visas, permits, or any other documents required for travel. Pratham Holidays will not be responsible for any loss arising due to incomplete documentation.

Travel Delays & Changes

Flights, trains, hotels, and transport schedules may change due to weather conditions, technical issues, strikes, government regulations, or other unavoidable circumstances. We are not liable for such delays or cancellations.

Limitation of Liability

Pratham Holidays acts only as a travel service provider and coordinator. We are not responsible for accidents, injuries, baggage loss, natural disasters, political disturbances, or events beyond our reasonable control.

Customer Responsibilities

  • Arrive at departure locations on time.
  • Follow all local laws and regulations.
  • Respect fellow travellers and tour guides.
  • Take responsibility for personal belongings.

Privacy

Your personal information is handled according to our Privacy Policy. We collect only the information necessary to process bookings and improve our services.

Changes to Terms

Pratham Holidays reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of our website or services indicates acceptance of the updated terms.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

Company Name: Pratham Holidays

Phone: +91 9822316600

Email: prathamholiday@gmail.com

Pratham Holidays

© 2026 Pratham Holidays. All Rights Reserved.
Last Updated: July 2026